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FREE Express Shipping On Orders $99+

Terms and Condition

1. Introduction

Welcome to Laptop Discounts. By accessing or purchasing from our website or store, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Products & Availability

We supply genuine laptops, desktops, accessories, and IT equipment for schools, businesses, and individuals.
All products are subject to availability and may be updated or discontinued without prior notice.

3. Pricing

  • All prices are listed in Kenyan Shillings (KSh).

  • Prices may change without notice.

  • Any promotional discounts are time-limited and subject to availability.

4. Orders & Confirmation

  • Orders are confirmed once payment is received or verified.

  • We reserve the right to cancel or refuse an order due to stock issues, pricing errors, or suspected fraud.

5. Payment Methods

We accept:

  • MPESA (Pay Before Delivery)

  • Free Pick-Up from our shop after order confirmation

No orders are dispatched before payment confirmation unless explicitly agreed.

6. Delivery & Shipping

  • Nairobi: Same day or next day

  • Other towns in Kenya: 1–3 working days

  • East Africa (Tanzania, Uganda): 3–5 working days

Delivery charges depend on location and will be communicated before dispatch.

7. Pick-Up Orders

Customers choosing pick-up must collect orders from our physical location after confirmation:
Nairobi, Kimathi Street, next to Nation Centre, opposite Java House

8. Returns & Exchanges

  • Products must be checked upon delivery or pick-up.

  • Returns or exchanges are subject to inspection and must be reported within a reasonable time.

  • Physical damage caused after delivery is not covered.

9. Warranty & Support

Warranty coverage (if applicable) depends on the product type and manufacturer.
We provide honest advice and after-sales support to ensure customer satisfaction.

10. Limitation of Liability

Laptop Discounts is not responsible for:

  • Delays caused by third-party couriers

  • Indirect or incidental damages

  • Losses resulting from misuse of products

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our services implies acceptance of updates.

12. Contact Information

📞 Phone: +254 712 717 717
📍 Location: Kimathi Street, Nairobi